About Netcall
Transforming Customer Engagement

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Smart, user-friendly and beautifully designed solutions

Our goal is to help clients engage effectively with their customers. We create, maintain and support software applications to support this goal.

Our applications are housed on our customer engagement (CX) platform Liberty and our digital Low-code platform MATS. Interactions are seamlessly managed from start to finish.

Using our solutions customers transform customer engagement. They work smarter, gain competitive advantage, lower operating costs and achieve targets.

Data and content in one place

Working in partnership with our customers we help them to:

  • Manage service delivery across all channels; social, web, voice and self-service
  • Join-up the front line contact centre with back-office systems
  • Keep customers informed and reduce inbound contact
  • Gain visibility and control of volatility in the contact centre
  • Optimise the deployment of agents
  • Improve the customer journey with high quality customer interactions

Hear from our CEO Henrik Bang and CTO Richard Farrell
discussing future trends and technology on the horizon

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Over 20 years transforming customer engagement

We tailor our solutions for the public, healthcare and private sectors based on our extensive market knowledge. We can customise these for specific groups within these markets.

Hosted, on premise or a hybrid of both

Available as hosted, on premise or a hybrid blend of both, our solutions are tailored to client requirements. Our UK development teams design philosophies include an emphasis on standards, quality and security.

Why do so many top tier brands use Netcall’s solutions?

Read our Points of Difference

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